Refund policy

For orders shipped on or after July, 2025, we will accept returns within 30 days of shipment for a full refund and within 60 days for an exchange. Please feel free to reach out to our customer service team should you have any concerns around getting your return product back to us, we will be happy to help.

A small number of heavily discounted items may be marked FINAL SALE, in which case they are not eligible for refund, exchange, or store credit.

Conditions:

Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please see the tips below for keeping your items in returnable condition:

SHOES

Shoes scuff very easily on any hard surface. Always try on shoes on carpet. Shoe boxes are an important part of the product presentation and must be returned undamaged, along with the shoes.

TOPS

Please be careful of deodorant rubbing off on the garment.

DAMAGED ITEMS

If you receive an item that is damaged, please contact customer service immediately.

SHIPPING CHARGES

Shipping charges on orders are not refundable.

MODIFIED POLICY

If you return more than $7500 in a 12-month period you may be subject to a modified return policy. We will contact you if you are subject to the modified policy.

 

HOLIDAY RETURNS

During the Holiday season (Nov. 1st - Dec 25th), we will accept your return after 30 days so long as it is received by January 10th. 

DAMAGED ITEMS

If you receive an item that is damaged, please contact customer service immediately.

Final Sale

Some items may be marked FINAL SALE, in which case they are not eligible for refund, exchange, or store credit.